Effective Date: 1st, January – 2025

Universal Estrella Oil International Limited is committed to protecting the privacy and confidentiality of the personal information we collect. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information.

1. Information We Collect

We may collect the following types of information:

A. Personal Information

– Name

– Contact details (email address, phone number, mailing address)

– Job title and employer information

B. Non-Personal Information

– Browser type and version

– Device information

– IP address

– Cookies and usage data

C. Sensitive Information

We may collect sensitive information related to compliance with industry regulations, such as certifications, health, and safety data.

2. How We Collect Information

– Directly from You: Through online forms, email correspondence, contracts, or during events and consultations.

– Automatically:  Via cookies, web analytics tools, and server logs when you use our website or platforms.

– Third Parties: From business partners, regulators, or publicly available sources.

3. Use of Information

We use the information collected for:

– Providing and improving our services.

– Ensuring compliance with legal and regulatory requirements.

– Communicating with you regarding our products, services, and updates.

– Responding to inquiries, requests, or feedback.

– Conducting internal analysis and research.

4. Sharing of Information

We do not sell your personal information. However, we may share your information with:

– Service Providers: Third-party vendors who assist us in providing services (e.g., IT support, analytics, Oil and Gas servicing Firms, Oil and Gas Development and Producing Firms and marketing).

– Legal and Regulatory Authorities: As required by law, regulation, or legal process.

– Business Partners: With your consent or where necessary to fulfill a contract.

5. Data Security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, loss, misuse, or alteration. However, no system can guarantee complete security. If you suspect any unauthorized use of your information, please contact us immediately.

6. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience and analyze website performance. You can manage your cookie preferences through your browser settings. For more details, please refer to our Cookie Policy [link if applicable].

7. Retention of Information

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or comply with legal, regulatory, or contractual obligations.

8. Your Rights

Depending on your location, you may have the following rights:

– Access to your personal information.

– Correction of inaccurate or incomplete information.

– Deletion of your personal information.

– Objection to or restriction of data processing.

– Data portability.

– Withdrawal of consent.

To exercise these rights, please contact us at Email: Info@universalestrella.com.

9. International Data Transfers

If we transfer your personal information outside your country, we will ensure it is protected in accordance with this policy and applicable laws.

10. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be effective upon posting the updated policy on our website. We encourage you to review this policy regularly.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Universal Estrella Oil International Limited

Address: 19C Hakeem Dickson Drive, Oniru, Lagos State

Email: Info@universalestrella.com  

Phone: 08063900305